Support

Account access

Sign in with the same method you used to create your account: Apple, Google, or email and password. If you need help, include your account email. Never send your password or verification codes.

Delete your account

In the iOS app, open You, choose Delete account, and confirm. This removes your account, digests, editions, and saved items. Deletion cannot be undone. If you cannot access the app, email us for help.

Purchases and refunds

Cancel subscription renewal in your digest's Billing options. Access continues through the paid month or year; unused subscription time is not automatically refunded. For accidental purchases or service failures, email info@digestiv.io with your receipt. Deleting a digest or account ends access and cancels web subscriptions immediately. Apple subscriptions must be canceled in your Apple Account, even when deleting a digest or account. Use Apple subscriptions to manage renewal and Apple's refund page for App Store refund requests.

Credit purchases use Apple In-App Purchase on iOS and Stripe on the web. If your balance has not updated after a payment, email us with your account email and receipt. Do not include card details.

Unused web-purchased credit is refundable on request. Deleting your account queues eligible unused web credit for refund to the original payment method. Refunds are processed separately from deletion and may take time to appear. Apple handles App Store refunds separately. Promotional credit is not refundable.

Report content

Use the report control on a digest or edition, or email us with a link and a short description of the problem. You can also block a digest to hide it from your browsing and feed.